Introduction: Who We Are
This Privacy Policy applies to SmartHome, including its subsidiaries and affiliated entities (collectively referred to as “SmartHome”, “We”, “Us”, or “Our”). As the Data Controller of your personal data, unless stated otherwise, we are committed to safeguarding your privacy and ensuring the protection of your personal information.
This Policy outlines how we collect, use, disclose, and protect your personal data, and informs you of your rights in relation to the data we process.
Scope of This Privacy Policy
This Privacy Policy governs the processing of personal data that we collect directly from you or receive from third parties when you interact with us through various channels, including but not limited to:
- Visiting Our Websites and Online Platforms:
Accessing SmartHome-branded websites, social media pages, and other public-facing digital services.
- Communicating With Us:
Engaging with us via emails, phone calls, text messages, or faxes.
- Using Our Products and Services:
Interacting with our offerings, including as an employee of a customer organization.
- Accessing Mobile Applications:
Downloading and using our mobile apps.
- Participating in Events and Campaigns:
Registering for or attending events, webinars, and campaigns organized by SmartHome.
- Visiting Our Offices:
Entering our physical premises for meetings or events.
- Accessing Our Content:
Downloading newsletters, reports, whitepapers, or other materials.
What Personal Data Do We Collect?
We may collect various types of personal data when you engage with us.
- Identification Data – Name, designation, and related identifiers.
- Contact Data – Email address, phone number, and address.
- Geo-location Data – IP address and device identifiers.
- Communications Data – Information shared through emails, calls, or messages.
How Do We Collect Personal Data?
- Publicly available databases and property registries
- Real estate agents, brokers, and channel partners
- Financial institutions and credit rating agencies
- Government authorities and regulatory bodies
- Third-party service providers
- Online platforms and social media
Why Do We Collect Your Personal Data?
- Real estate advisory and brokerage services
- Property management and leasing solutions
- Market research and analytics
- Investment and asset management services
Purposes of Processing
- Creating and maintaining customer accounts
- Responding to inquiries and complaints
- Maintaining authorized representative records
- Ensuring network and system security
- Complying with legal obligations
- Managing legal proceedings
Lawful Basis for Processing
We process your Personal Data based on contractual obligations, legitimate interests, legal obligations, and your consent where required.
Sharing of Your Personal Data
We do not sell your Personal Data. We may share it with group companies, service providers, business partners, professional advisors, advertising platforms, and government authorities where required by law.
Security of Your Personal Data
- Encryption and secure data storage
- Access controls and authentication protocols
- Confidentiality agreements
- Compliance with applicable laws
Direct Marketing Communications
You may withdraw consent or opt out of marketing communications at any time by contacting:
info@SmartHome.com
Your Rights Regarding Personal Data
- Right to Be Informed
- Right to Access
- Right to Object
- Right to Rectification
- Right to Data Portability
- Right to Erasure
- Right to Withdraw Consent
- Right to Opt-Out of Marketing
Data Retention
We retain Personal Data only as long as necessary to fulfill legal, regulatory, and operational requirements.
Data Transfer
Your Personal Data may be processed in India or other countries where we or our service providers operate, subject to appropriate safeguards.
Contact Us
For questions, concerns, or requests regarding your Personal Data, contact:
info@SmartHome.com